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Banckle Live Chat

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and supports many important features; canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visitors tracking & analytics.

Manufacturer - Banckle
Model # - 1.0
Submitted By - Banckle (Service Provider, Provider)
Country - Australia
Category - Business : Live Chat : Customer Support

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Specifications

Unlimited Conversatio :   Supported
SSL Encryption :   Supported
Visitor Details :   Supported
Smart Customer Queuin :   Supported
Canned Messages :   Supported
Proactive Invitation :   Supported
Offline Messages :   Supported
Chat History :   Supported
Analytics & Reporting :   Supported
File Transfer :   Supported
Surveys :   Supported
Email Support :   Supported

Details

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Tags

Live chat, Online chat, Live help, Live support, , Online help, Online support, Customer services, Canned messages, Visitors tracking


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