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Marketel Pursuit Predictive Dialer for inbound / outbound call Centers.

The MarkeTel Pursuit™ is a task-focused predictive dialer, designed and built for contact centers of all sizes, complete with the option to integrate with digital, analog or VoIP phone lines. Auto Dialer and IP PBX add on modules available.

Manufacturer - Marketel Systems Unifed Communications
Model # - Pursuit
SKU - Pursuit
Submitted By - MarkeTel Systems (Manufacturer, Service Provider)
Country - Canada
Category - Predictive : Dialers : Call Centers

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Specifications

Seats :   1 - 100's
Telephony Service :   VOIIP, Analog, T1 PRI
Multple Phone Books :   Yes
Multiple Campaigns :   Yes
Call Recording :   Yes
recorded Messages :   Yes
No Pause No Delay :   Yes
Real Time Reports :   Yes
Call Monitoring :   Yes
Timed Call backs :   Yes

Details

he MarkeTel Pursuit™ - Advanced Telephony Server is a task-focused predictive dialer, designed and built for contact centers of all sizes, complete with the option to integrate with digital, analog or VoIP phone lines.

Installation is a snap that involves connecting the Pursuit™ to the manager’s computer via an Ethernet connection and plugging the operator stations and phone lines into the ports on the telephony card located at the back of the server.

Communication between the Pursuit™ and Prospector is accomplished over a TCP/IP network, giving you the option to have the Pursuit dialer on-site, or stored in a remote location.

The Pursuit™ predictive dialer is driven by Prospector, its controller software to complete the ultimate predictive dialing suite, increasing the performance of your operators and your contact center. Resources are pooled with all phone lines being shared with all operators optimizing your calling campaigns by maximizing your operators’ talk-time.

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