Based on more than 20 years of research and used in companies like Sony, Exxon, Siemens, and others. The employee engagement program aids in unlocking workforce potential by dramatically reducing workplace conflict. Leadership development tool.
Q: What is Beyond Morale?
A: It is not so much a program, but a business tool for getting the best from your people
A: It is all about personal responsibility - the question asked is not “What is management going to do” but “What am I going to do?”
A: It is not going to add to the workload of managers but actually frees up their time
A: There is no great burden of time or effort on any one person
A: It is not expensive yet makes substantial savings
A: You don’t have to wait months to see differences – they are felt immediately
A: It is not a fad but a systematized approach that gets lasting results
A: It is not for management but for everyone in the organization
A: It is not elearning but uses an IT platform to get people talking about real work and relationship issues
A: It requires minimal time out of the business allowing the day job to continue
A: Sustained engagement is easy as to engage will be in people’s interest
A: It is not owned externally but internally and works from the inside out not top down
A: It is a fast track way to collaborative relationships
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Q: How can Beyond Morale be used?
A: It can be used as a framework for a people strategy across the company
A: It can be used with a single team as a team development program and also as a culture change program…creating a culture of openness, trust and collaboration
A: As an online program Beyond Morale is ideally placed to roll out across large populations and create a simultaneous awareness, mindset and skills. This is just not possible with a more traditional teaching approach
A: It is capable of releasing the leadership potential of people…creating not only leaders but leadership across the business
A: It is closely aligned with the 100 Best companies Awards criteria both in the UK and the USA
A: Companies that have an existing leadership development program often welcome Beyond Morale as a practical 'How To' for moving leadership theory into workable practice
A: Supports and enhances 360 feedback, appraisals and similar review systems
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Q: I can't ask my mangers to take on something else - they are already overloaded...how much time does this take?
A: Team leaders can lose large chunks of time managing poor quality relationships at work. The great thing about Beyond Morale, it will actually free up your managers' time as team members resolve their own issues and become less dependent on their team leaders. It is leadership through engagement.
Beyond Morale is designed so there will be no additional burden of time or effort on any one person in your organization. In fact as the program progresses and impacts behaviors, there will be a generic freeing up of time for all your staff as there will be less moaning, misunderstanding and conflict and much higher levels of collaboration.
Your people can expect to enjoy coming to work more and to find fulfillment at work rather than outside of work.
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Q: We are 'initiatived' out - is this just another initiative?
A: Initiatives can struggle because they are seen to be management's agenda. Beyond Morale is about the individual's agenda and hence will create a pull rather than the push effect for you. People can react to the latest 'flavor of the month' as it usually involves even more work for managers. Beyond Morale frees up your managers' time and is a systemized leadership program that will get you immediate results.
You can decide whether you want Beyond Morale to have a high profile or move quietly through the company, people can just get on with the program in pairs, in teams and then across teams, even to suppliers and customers.
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Q: Do you think we have the time to run this program?
A: The only formal time commitment is to the activities which take approximately 60 minutes per month or 15 minutes a week. Compare this to the time cost of arguing, misunderstanding and conflict.
On average, employees spend the equivalent of 12 days each year dealing with conflict in the workplace – significantly more than the time lost to absences. Employers typically spend a total of 13 days on each disciplinary case and 9 days on each formal grievance submitted. (Willmott and Purcell CIPD Impact issue 28). The real question may not be whether you have time for this program but can you afford the time lost through dysfunctional relationships by not having this program.
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Q: Do you think our people would engage with the program?
A: If you want to get people committed to something rather than compliant, it must be in their interest. Beyond Morale is about connecting with the needs of individuals and improving the quality of work life - it is obviously in the interest of your people.
Initially your people may not be aware of this but once they start to engage they will quickly realize how it benefits them. This creates the pull rather than the push effect.
Companies have made scoring in the green high performing area of the polar chart a performance objective for managers. This can stimulate managers to engage and in turn to engage their teams. We find that, once engaged, people experience the benefits of the program and want to continue.
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Q: Do senior leaders need to participate in this program?
A: It is critical this program has the support of your senior team. If the only message heard from your senior team is about the business needs there is the danger your people will feel undervalued and disengage. Beyond Morale is about connecting with the needs of individuals so the business needs can be met more effectively. Of course the business need is the priority but this requires motivated people which is the consequence of having personal needs met at work.
Not only must your Senior Team actively promote the values behind Beyond Morale but by giving your people time from the 'day job' to run this program, they will give a powerful valuing message to everyone - leading to higher levels of engagement.
By taking part in the program the Senior Team will demonstrate they value the mindset and the behaviors promoted by Beyond Morale.
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Q: We already use a staff satisfaction survey...what's the difference?
A: The Satisfaction@Work Index is not primarily for your managers to have a measure and then they decide on actions.
It is for your people, so each person can have a baseline, decide actions and measure progress.
It is a tool for everyone, a tool that aids ownership and equips your people to take responsibility for improving the quality of their work life. It is not only a measure but a solution especially if you use it with the speed training activities of Level 2.
If your company already uses a survey that works, Beyond Morale can act as a solution to the people issues presented by the survey i.e. Beyond Morale is a 'partner' to your survey.
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Q: Is this elearning?
A: Because the program is delivered online, people may be inclined to view this as elearning. It's not elearning as much as it is "edoing"!
Yes, it uses technology. Yes, it is a hosted software. But unlike all other programs, it is a full turnkey program that provides the opportunity for people to take ownership for their issues and then have specific conversations with their colleagues about specific real work and relationship issues.
The program is full of proactive feedback moments and activities i.e. inviting feedback rather than waiting for the problem to arise before doing something about it…in this way preventing many of the people problems and creating an engaged workforce. This paired work is at the heart of the program.
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